Privacy Policy


WHO WE ARE


Childcare Central APP is a trade mark brand of Planet-EMC Limited, registered in the United Kingdom. By using Childcare Central mobile application and/or site, you are accepting the privacy practices described in this Notice and consenting to our collection, use and disclosure of your personal data as described. This privacy policy sets out how ChildcareCentral.co.uk uses and protects any information that you give when you use the mobile application or website. Childcarecentral.co.uk provides a mobile application which enables parents, carers or legal guardians of children to arrange for practitioners to look after their children. We are committed to protecting and respecting your privacy. This is of paramount importance to us. By using and interacting with our App and the Services, you consent to us processing your personal data in accordance with childcarecentral.co.uk privacy policy.

Your privacy is critically important to us and we care about your data. We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services. Childcarecentral.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the APP, then you can be assured that it will only be used in accordance with this privacy statement. Childcarecentral.co.uk is the “data controller” for the purposes of the General Data Protection Regulation (the “GDPR”).

This Policy and our Terms and Condition apply to your use of the Childcare Central APP once you have downloaded a copy of it onto your mobile telephone or handheld device. Childcarecentral.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective henceforth.


INFORMATION WE MAY COLLECT


When you download and create a profile on Childcare Central APP the information that you voluntarily provide on our APP provide us with certain information about yourself and, if you are a Parent, your children. We use cookies and similar technologies to collect some of this information. When creating your profile, you may provide us with information directly through Childcare Central APP. To provide our services we collect the following information: name, password, date of birth, contact information including email address and telephone number, demographic information such as UK region and postcode, age and number of child/ren, qualification, DBS number, credit card details, bank account details and
other information relevant to providing our services to you.

We may also ask you for information when you report a problem with our APP or Services. If you contact us by email we may keep a record of that correspondence and the information you provide when you choose to complete a survey or participate in our competition. When you visit Childcare Central APP and interact with our services, we and other third party service providers, that we use their platform, may use a variety of technologies that automatically or passively collect information about how our services are accessed and used.

Any content that you create while using our Childcare Central APP is stored on servers and some of that content is also cached locally on your device. Such content will be displayed on your profile. See our Terms of Use for further details. We will process your personal information for the purposes listed in this section given our legitimate interest in providing a safe, secure and transparent market platform for users.

We collect the data from visitors s, IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


THIRD PARTIES


Childcarecentral.co.uk work with certain third parties to provide infrastructure, support, technical and payment services to enable us to provide our services to you. We work with advertising networks, analytics providers, social network providers, payment service providers, mobile application developers and verification service providers and we may receive information about you from them. The data provided or received by these third parties is required by them to provide services for the main purpose of childcarecentral.co.uk and any other use is prohibited.


WHAT WE DO WITH THE INFORMATION WE GATHER


Childcarecentral.co.uk may contact you by email, phone, or mail:

  • To provide services for the purpose of childcarecentral.co.uk
  • For identification and authentication
  • To improve our service
  • To enable us to contact you
  • For payment purposes

COOKIES


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Cookies on our site you may opt-in to saving your name, email address and website. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. This cookie contains no personal data and is discarded when you close your browser.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


LINKS TO OTHER WEBSITES


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Childcarecentral.co.uk may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


CONTROLLING YOUR PERSONAL INFORMATION


You may request details of personal information which we hold about you under the Data Protection Act 1998 and/or The General Data Protection Regulation (GDPR).

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at hello@childcarecentral.co.uk. We will promptly correct any information found to be incorrect.


MAKING CHANGES TO YOUR INFORMATION


You may edit, delete, correct or view the information we hold about you by logging into your profile on the Childcare Central APP. For users on Childcare Central APP, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Administrators can also see these information.

For reasons of law or other legal processes we may be required to retain certain information from closed accounts. Furthermore, we may also disclose information about you if we have reason to believe that such disclosure is in the interest of national security, law enforcement or other public interest or if your activities violate the Terms and Conditions of our services.


RIGHTS OVER YOUR DATA


You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


DISCLAIMER


Childcarecentral.co.uk will endeavour to ensure that content on the website and mobile application is correct, however does not warrant the accuracy and completeness of the content. Childcarecentral.co.uk may make changes to the content at any time without notice. Content may be out of date and childcarecentral.co.uk makes no commitment to update such material.

The material on Childcare Central App is provided without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Childcarecentral.co.uk provides you with the APP on the basis that it excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these terms of use, might have effect in relation to the APP.

Our privacy policy is subject to changes and updates at any time. Childcarecentral.co.uk APP is a trademark brand of Planet EMC Limited, registered in the United Kingdom.